Delivery & Shipping
We ship all our products to UK addresses for a flat rate of £2.90 and if you spend over £75, UK shipping is free. We aim to ship within 48 hours of you placing your order (excluding weekends). Parcels are sent via Royal Mail and usually arrive within 2/3 days of dispatch but please allow 5 days for the postman to bring your goodies!
We ship to the customer address supplied when the order is placed. We retain proof of postage for all parcels and cannot be held responsible for items lost in the post.
We offer international shipping which will be automatically selected at the checkout after your address has been entered. We’ll then contact you with a separate invoice for shipping once we’ve calculated the cost for your location. Please note your purchases will not be shipped until this invoice is paid.
Refunds & Returns
Cut fabrics are non-returnable. We aim to ensure we provide full and accurate descriptions and photographs of all our products, however colours may vary on different monitors. If you are unsure we recommend using our swatch service before purchasing.
In the unlikely event your goods arrive damaged, please contact us on firstname.lastname@example.org within 48 hours of receipt to arrange a return and refund or exchange. Any goods being returned need to be unopened and in their original packaging. This does not affect your statutory rights.